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| Moderated by: bartmanaz | ||
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wcedge Member
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Anyone have a phone number for local Telmex support...I suspect a problem with my Huawei 8245 router. Thanks |
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Bullshipper Member
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Modem checks are made in their office here in S Carlos, or at least thats where they tested my telmex router. They then know if its your router or the wire to your house and I believe will also ping your number. Last edited on Wed Jan 13th, 2021 02:35 pm by Bullshipper |
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frankiej Member 
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the telmex office is closed! |
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guzzi Member 
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Call the number on your phone bill they can check it from there. You can ask for English if you need to. Did you try unplugging the modem wait 1 min. than plug back in? |
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MARIGOT Member 
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Frankie, the San Carlos TelMex office was open on Monday morning when I went by there, people waiting outside for their turn to go in. |
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Bullshipper Member
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Mine is getting old, and I have to reboot it daily, or 2x daily. |
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frankiej Member
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Hmmm went by monday myself and it was closed! who knows been paying my bill at OXXO |
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MARIGOT Member
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My bad, Frankie, it was yesterday morning I went by the TelMex and it was open. |
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