San Carlos, Sonora, Mexico Forums Home 
San Carlos, Sonora, Mexico Forums > Topical Forums > San Carlos Forum > Anyone else suddenly being charged for Paquete 389 by Telmex?

San Carlos Mexico Forum
Welcome to our forum. In order to post in our forums you must be registered. Please take a minute to register to enjoy the full benefits of the forum. Registration is FREE and your information is kept private. When registering, please make sure your email address is entered correctly-if incorrect, you will not receive your validation message. Please do not use your email address as your user name for your own privacy and security. Gmail account users should check spam or trash folders for our validation message after initial registration. We also suggest you add to your white list.

This message board requires you to register in order to post new topics, reply to topics started by other users, start polls, or vote on polls. As a registered user, you can edit your own posts, upload photos and view our photo gallery, and send private messages to other members of the board. Registered users can keep track of the topics they are interested in, and receive e-mail notifications when someone posts to one of those topics. Registered users can choose a theme and setup a profile, to include hometown, email & web address and avatar if desired.
We do ask that you post in the appropriate forum-look over the subjects and topics of all forums including the mercado section before making your first post. Posts in the wrong forum or not related to San Carlos may be moved or deleted without notice.
Please take a moment and register to enjoy all the benefits of the forum.

 Moderated by: bartmanaz  

Joined: Wed Oct 26th, 2005
Location: Mexico
Posts: 3533
We got our new Telmex bill recently. And was surprised to see that it was 250 pesos more expensive than usual.

In reviewing the bill, there is a new charge for a service called Paquete 389. We haven't changed our services, knowingly. We will be heading to the office to see what's going on.

Anyone else see this on their bill?

I have read on the internet, mostly from the Mazatlan area, about mysterious charges suddenly appearing on Telmex bills and they can be a bear to remove. 


Joined: Mon Mar 24th, 2014
Posts: 154
I am suddenly charged for claro video and hbo which i did not order.  200pesos. 

UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems