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 Moderated by: bartmanaz  
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Jimmy
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I just got off the phone with at&t. They added to my account a Mexico plan at no additional cost.
the plan is for unlimited calling and 1 gig of internet @ no cost to me.
I will be waiting for the other shoe to drop.

aloha
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hahahaha! well,in fine fine print,all at&t plans state that you are only 'allowed' to use any froeign plan for 6 mths out of the yr. the reps do not tell you becuz most have no knowledge of the foreign plan particulars. rarely do they check,but altho monitored randomly,you are responsible for the huge bill you will receive if you are the one thats busted. i know 2 people it happened to. so read the fine print, even tho it takes forever :(

long time resident
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It is true! I added it, went to mexico, worked great. Make sure you turn off your cellular data in settings, or anything you left open will eat up the data.

aligato
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10 gigs data with T-Mobile...never gone over....50 bucks a month

aloha
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...and T-Mobile/Metro Pcs does not monitor your time, calling from mexico ;)

Jimmy
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been with att 20 yrs, the 1st to offer national coverage, the 1st to offer seamless US-Mexico coverage. 
 
Newbies get what you want!!!! 

aloha
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I had at&t for 20 yrs. but in mx,their service was limited.that includes Nuevo leon,dif,gdrl.most anyplace. as of nov 2015,no reception from sc to nogales az. had to have my cheap tel cel pay as you go for emergencies. and that didn't have good reception,either. so its a crap shoot, unless something drastic has changed w/ at&t in the last 8 wks. t mobile-metro pcs works with telcel towers. I have 100% reception on the hiway even thru imuris,and in three states I visited over the holidays. that's the 'security' i need.
 

odwyerpw
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I'd like to share something that happened with me and the AT&T Mexico Data plan. I purchased it when it was a $35 adder ($5 to call mexico from the US, $30 to use phone when in Mexico).. That's on top of the high plan price I already pay.

First Issue:
Got plans.. went to Alamos in October. Had clients call me from a US land line. Worked through a very technical problem that took over an hour. No problem.. I have unlimited calling when n Mexico... NOT.. See, I RECIEVED the call from a US LANDLINE and apparently that's no part of unlimited calling. Had I known that, I would have simply hung up and called my clients back to their cell phone numbers. Instead, that call cost me $87usd... remember, I had paid $35usd for the Mex bundle. $122... on top of my already high plan rate. Happened a few times in that 10 day trip to Alamos.. that was a month with a $300+ phone bill because I didn't understand what Unlimited meant in Mexico.

Second Issue:
About one month back..December.. I was crossing into Nogales Sonora. I had no Mexican plans as I terminated due to the issue described above. I set my Data to OFF when Roaming, but left the phone turned on incase I received any calls. Later, I'm standing in line to return to the US, when my phone announces it is restarting because it applied an Update... AT&T downloaded a large software update while I was roaming in Mexico..even though I had data turned OFF when roaming. Phone turned back on around RIO Rico after updates where installed. I immediately called AT&T to see what occurred... no sweat... that update only cost me $47usd... Yes, I was responsible for the charge.

Needless to say, we left AT&T that week, after more than 10 years with them... A shame because AT&T service works so great in Arizona and Sonora... but the surprise hidden charges all of the time... broke the camel's back.

Anyway, I relate these stories, all occurring between Oct and Dec of 2015, just so that you all check fine print..

I now have Cricket.. but I will start another thread for that service.... You'll be surprised how good it is.

Last edited on Wed Jan 20th, 2016 03:19 pm by odwyerpw

Jimmy
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Thank you all, very informative posts that will help me use my new plan effectively.

JZ
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We signed up for the new plan.  1G per line, free calls, texts.  All 5 of us used our phones a ton the last two months of 2015.

The only issue is I have had super fast 4G service the last couple years w/att in MX, but it is Edge (2.5G) now a lot.  At@t has bought Mexican carriers Nextel Mexico and Lusacell.  They are using this instead of roaming to LTE w/Telcel.  So, for the time being it seems the coverage isn't as good as it was.


palmadita
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I wonder if someone has updated experience with AT&T Mexico?

JZ
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palmadita wrote: I wonder if someone has updated experience with AT&T Mexico?

AT&T got better in Mexico in May.  All of North America actually.  If you have a plan that is over 15G per month you get free data roaming in Mexico and Canada.  It's not limited to 1G anymore.

They are also rolling out more LTE in Mexico.

http://about.att.com/story/new_roaming_benefits_to_mexico_and_canada.html

ballenamar
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I got rid of ATT and use TelCel Sin Frontera (Amigo prepay). It worked great all summer in the USA while traveling for 2 months. In places, there was no coverage. TelCel uses the T-Mobil network. And, data was sometimes slow. As a backup, I've always had an ATT hotspot which I use in tight situations. I can then use Skype to make phone calls if the T-Mobil net is unavailable. So, in addition to paying about $300 pesos/month for my TelCel plan, I pay $50 per month to ATT for data for the one or two months I am in the USA. 

frankiej
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i suppose it depends if you are here more "SC" or there more "NOB"
ballenmar is correct the way to go is prepaid!

i am here in SC more, i had a verizon line for decades.  now that telecel is more liberal with their roaming i haven't charged my NOB verizon phone and am quite pleased[size=!][size=
][size=i have no surprise bills at the end of the month!!][size=
][size=in addition i use "whatsapp" i send messages and walkie talkie voice messages!
][size=
][size=500 peso prepaid gives me twice the purchased minute amount and for me lasts months!!!]

JZ
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ballenamar wrote: I got rid of ATT and use TelCel Sin Frontera (Amigo prepay). It worked great all summer in the USA while traveling for 2 months. In places, there was no coverage. TelCel uses the T-Mobil network. And, data was sometimes slow. As a backup, I've always had an ATT hotspot which I use in tight situations. I can then use Skype to make phone calls if the T-Mobil net is unavailable. So, in addition to paying about $300 pesos/month for my TelCel plan, I pay $50 per month to ATT for data for the one or two months I am in the USA.
You live in SC.  That's a different scenario.

frankiej
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plans are scams!  no matter what company or country your in!!  as i stated i used verizon for years paying about $120. usd a month.  verizon never reach out to me to offer options other than to increase my plan!  about 4/5 years ago keeping the same phone number i went to prepaid.  i would buy a $100. usd and would be charged about $2/3 a day unlimited use,  only when used!! that worked perfect for me. the most i was going up was 2/3 days a month maybe a week at times!  my $100. usd prepaid would last over a year!!!! i would buy my prepaid in january,  so my prepaid would last in the calendar year.

Last edited on Mon Sep 12th, 2016 03:29 pm by frankiej

AlS
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ATT *used* to be the best for the combination of USA and Mexico. Best coverage. Seemless integration with TelCel. But, it wasn't cheap.

Then ATT dropped the TelCel part and bought Nextel of Mexico, definitely a 3rd tier player in Mexico. People who were used to the TelCel agreement for Mexico complained about the coverage and data speed degradation. ATT is upgrading it's Mexican subsidiary, but it is still no match for TelCel. Ask around for current ATT Mexico experiences for coverage.

T-Mobile signed the agreement with TelCel when they started the USA/Canada/Mexico no borders plan. Then TelCel started a similar plan of no borders. T-Mobile has been investing heavily in their domestic network over the past couple of years. However, if you are in a very rural part of the USA, you are likely still stuck with the big 2 carriers.

T-Mobile can be an excellent choice for San Carlos snowbirds. However, they have some restrictions about how much time you can be outside their domestic network. If you visit for a couple months, your are fine. If you spend more time in Mexico than the USA - you might get caught.

If you spend more time in Mexico than the USA, TelCel has some attractive plans.

This industry is experiencing rapid changes. People's experiences and coverage of just 2 years ago need to be discounted.

Google has become a player with Project Fi. They change the entire model with WiFi first. Apple is strongly rumored to be working on similar. Carrier agnostic.

Last edited on Mon Sep 12th, 2016 04:58 pm by AlS

palmadita
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We live here full time and we are Canadians and I don't understand the operation of American carriers. We had a very expensive pay as you go when we are in Edmonton, but it isn old fashioned kind, just a phone, not a smart phone and no data, so we are newbies to this market. The AT&T Mexico plan sounds pretty attractive. Do you mean you need to spend more time out of Mexico than in Mexico with AT&T Mex?

Ian948
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Pat,  You would likely benefit from the pay as you go Telcel.
If you have your own phone which is GSM or AT&T compatible you can get a Telcel sim card.  You can add Pesos as you wish , I normally add every couple of months. If you want Data you buy it by the month its very cheap - I use 399 pesos a month for data ( when I am not at the house ) Adding $ is easy either locally , in Guaymas or remotely.  I have used my own iPhone all over Europe with my Telcel sim last 2 months. Added pesos as well !
I would definately caution about buying a "plan"  there are options.....   I am back next week and would be happy to face to face to explain.
Best
Ian
Putting pictures on the board - well not so good at that !!

frankiej
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ian , thank you for verifying what you and i already know!

AlS
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Palmadita: For your situation, TelCel might be a good choice. One downside is for people who call you from Canada. It might not be a free service for them.

odwyerpw
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We got Cricket (a subsidiary of AT&T) at the start of the year because of the unlimited Canada, USA and Mexico use.

Great in the beginning. However, It's been a huge disappointment here in Alamos recently. Tons of dropped calls. Email rarely updates. If you rely on your phone for work like I do, it's tough at the moment.

I have a TelCel pay as you go plan too on a separate phone, but I can't keep the data from sucking all of my saldo.... and I've poured over every setting of Windows10Mobile to prevent it. Thinking it's heavy Win10Mobile / TelCel Telemetry data mining that is just killing it. Dissapointing. Two phones, Two plans, and can't seem to get reliable coverage.

JZ
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frankiej wrote: plans are scams!  no matter what company or country your in!
This is a potato comment.  There is a time and place for everything.  I have 6 lines (5 smartphones) with unlimited data and free roaming all over North America.

I can't go Telcel, because I need to be reached on my US number when traveling anywhere in the world.

When traveling outside NA I'll buy a mobile hotspot and tether to it using Wi-Fi.


Last edited on Tue Sep 13th, 2016 03:51 am by JZ

palmadita
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ian, I am really looking towards a telcel 2 year plan with a phone included for 199 pesos per month. Our needs are simple, I think this is best for us. We will upgrade the phone that they offer. Thanks every one for the help and advice! It helped tremendously!

frankiej
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i am just a country boy,  someone explain to me what a potato comment is?
JZ,  if you are such a world traveler and have 5 cells and 6 lines,  spending all that money on cell phones, why don't you have a satellite phone!!!!!!!!
read post #19 seems to work well in europe!!

it makes more sense that your sarcastic comments!

Last edited on Tue Sep 13th, 2016 04:27 am by frankiej

JZ
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Potato means exactly what you think it means.

Six phones for six ppl my man. Wife, 3 kids, and wife's mom.  A "plan" is the cheapest solution.

When I did the trip to La Paz in July I took a satellite phone with me. Rented it for two weeks.

Here's the Whitsunday Islands from April, btw.




Last edited on Tue Sep 13th, 2016 05:27 am by JZ

frankiej
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potato; is a starchy,  tuberous crop from perennial nightshade, "solanum tuberous l."
maybe your vernacular is different than mine!

frankiej
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JZ, that doesn't sound like a plan, sounds more like a codependency!

Ian948
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Sorry Pat , in Europe so slow seeing your note.
Cool if it works for you and serves your needs - perfect.
Best
Ian

Biscuit
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Frankiej, satellite phones are very expensive, as are the few calling plans that are offered. That puts them out of reach for everyday use, nevermind giving them to kids, lol, for a couple grand per month for each kid, considering their reliance on calling and texting. The value of satellite communications is in being able to reliably make and receive calls almost anywhere in the world -- desert, rain forest, etc. They're also popular with survivalists.

I rented one for my grandson for the year he was deployed to Iraq so he could call family. You really can't compare it to landline and cellular phone service.

JZ, that's a gorgeous photo!

frankiej
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biscuit, my response was to post #23,  he states he had 5 phones and 6 lines!  after i suggested a satellite phone he clarified it was for his wife, children, and mother in law!
that makes a big difference! 
there is a new satellite phone product on the market, that allows for only text messages, it runs about $3/350. i don't know how much for the service hook up!
i liked the photo also!

bartmanaz
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I have AT&T and I love it.  Have 3 phones, 15gb of data, unlimited talk, LD, text and email.  Recently converted from the old Mexico plan to the newer 15GB plan and got Mexico/Canada service included.  Just finished a long weekend in San Carlos with lots of local calls, texts etc and the additional charge was zero.  
May not work for someone full time SOB but works great for us.

ballenamar
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Bart: Everything you said also applies to the TelCel Sin Frontera plan. As you implied, it all depends whether you are living in the USA or in Mexico. I live full time in Mexico and TelCel is much better for me. But, I did spend a lot of time in the USA at one point and ATT worked great then.

Richard Baca
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I have Telcel "sin fronteras" plus their 4G stick. I am currently at Red Fish Lake near the Sawtooth mountains in Idaho with no internet but with 4G. Works beautifully for only P.$300 more per month!

JZ
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Richard Baca wrote: I have Telcel "sin fronteras" plus their 4G stick. I am currently at Red Fish Lake near the Sawtooth mountains in Idaho with no internet but with 4G. Works beautifully for only P.$300 more per month!
I thought Telcel stopped selling the 4G usb modem?

Last edited on Fri Sep 16th, 2016 05:50 am by JZ

frankiej
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many people have offered sound solutions and their experiences!  
it is up to the individuals personal needs to have a correct answer for their particular situation!  what is good for the goose may not be good for the gander!
all the variables have been discussed,  the main factors being where you are or reside primarily,  NOB or here in sonora!  
the focus should have maintained the valid issues of travelers from canada, USA, and mexico! 
 mixing world travel phone issues is another particular subject matter!

palmadita
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I agree with you, FRankie. I am a Canadian. Canadian's experiences and needs with cell phone carriers are much, much different than Americans. We now live full time in Mexico. In the end, the AT&T Mexico plan purchased in Mexico seemed more attractive than the telcel plan, but I chose the telcel plan because I heard a lot of negative comments about AT&T Mexico plan. The telcel plan that I finally purchased was for 499 pesos/month. It included a Lanix smart phone. It has unlimited minutes and texting all over Mex, USA, and Can. It has 3 GB data and 3 GB of Facebook and Whatsapp. They changed the settings to English for me. I spoke to a fluent English speaking agent. He says I can use it all over Canada, too. There is not much cell competition in Canada. Canada is one of the most expensive countries in the world for telecommunications. When we are there, we pay a dollar a minute prepaid, so this plan is great for us. Just hope it comes through for us. Fingers crossed. Frankie is right. When one is looking for advice, it is hard to sift out what is apples and what is oranges. Thanks everyone for taking the time to post and give me more info to base my decision on. Much appreciated! 👍🏼

frankiej
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thank you palamita!!  i bought my first smart phone 2 years ago!  OK keep laughing,  i can still can read smoke signals!!
i did my home work, Iphone or android!  i was looking for something that would take the beating i would probably be giving it!  i went to telcel here "WOW" sticker shock!!!! the phone which was the rage was about $1,000.usd !!  i left thinking and using my hands,  on the right hand a 70" flat screen TV,  on the left hand the latest rage in smart phones!
i couldn't justify to my smoke signal / flip phone mind that i needed to move into the 21st century!
while shopping on amazon i realized they sold cell phones! but better they sell unlocked cell phones!  i did more home work for my particular needs and found the samsung X- cover was the phone for me! at $300. shipped to my tucson address and being able to use my existing "chip" , i was in business!! 
later mr. slim decided to to conform to NOB advancements and allowed unlimited roaming!
one day crossing the border and getting ready to turn on my NOB verizon phone,  my mexican phone lets me know i can use the free roaming plan.  i decided what the heck press the keys and see what happens!
remember i have "pay as you go",  next thing i know i am getting calls and whats app messages WOW!!!
here is what happened to the smoke signal / flip phone guy!  i tried to make calls in the arizona they wouldn't go through, why?? Da , i had my NOB phone #s programmed to dial out of mexico.  turned to the key pad a dialed my mom and said HI!!!
i am on my cell phone a lot i buy 500 pesos about every 2 months,  thanks a lot for me using whats app!

Last edited on Fri Sep 16th, 2016 09:02 pm by frankiej

will rogers
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I have a basic Tecel prepaid phone that used to work in Tucson, now it doesn't. The guy at the local T mobile said the sim card is probably bad. Any comments? Thanks.

JZ
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frankiej wrote: thank you palamita!!  i bought my first smart phone 2 years ago!  OK keep laughing,  i can still can read smoke signals!!
i did my home work, Iphone or adroid!  i was looking for something that would take the beating i would probably be giving it!  i went to telcel here "WOW" sticker shock!!!! the phone which was the rage was about $1,000.usd !!  i left thinking and using my hands,  on the right hand a 70" flat screen TV,  on the left hand the latest rage in smart phones!
i couldn't justify to my smoke signal / flip phone mind that i needed to move into the 21st century!
while shopping on amazon i realized they sold cell phones! but better they sell unlocked cell phones!  i did more home work for my particular needs and found the samsung X- cover was the phone for me! at $300. shipped to my tucson address and being able to use my existing "chip" , i was in business!! 
later mr. slim decided to to conform to NOB advancements and allowed unlimited roaming!
one day crossing the border and getting ready to turn on my NOB verizon phone,  my mexican phone lets me know i can use the free roaming plan.  i decided what the heck press the keys and see what happens!
remember i have "pay as you go",  next thing i know i am getting calls and whats app messages WOW!!!
here is what happened to the smoke signal / flip phone guy!  i tried to make calls in the arizona they wouldn't go through, why?? Da , i had my NOB phone #s programmed to dial out of mexico.  turned to the key pad a dialed my mom and said HI!!!
i am on my cell phone a lot i buy 500 pesos about every 2 months,  thanks a lot for me using whats app!


Too long, didn't read, but if you didn't buy a Samsung Note you made the wrong choice.

frankiej
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JZ,  you just don't get it!!!!!  it is not about you, it is about the individual!  
you remind me of the character "Jack Byrnes" played by robert de niro in the movie "meet the fockers"  he was a control freak know it all! 

i was just trying to settle the dust on this thread with a funny anecdote!  

i am sorry a couple of paragraphs is beyond your attention span!!!!!

Last edited on Sat Sep 17th, 2016 01:42 am by frankiej

johnmoore
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JZ, Samsung note is being recalled, all of them. Junk. In fact the only thing I can equate to Samsung note....is you.

ballenamar
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For the uninitiated, it is important to make sure that, while the Samsung Note has problems, there are other really fine Samsung cell phones. I have a Samsung S7, the latest in their line. A really great (albeit expensive) phone. Been using it in Mexico and the US via the Telcel Sin Frontiera "pay as you go" plan.

bartmanaz
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Just don't take your SS 7 on an airplane turned on. They are under a recall for battery fire hazard and cannot be turned on or charged on an aircraft. Google Samsung s7 recall for more info on the recall.

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The Samsung s 7 is a great phone, I have one with the same plan described above. It is the Samsung 7 Note that has been recalled, as Bart explains.

ballenamar
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Mana: 
Sorry and with respect, but Bart's post is confusing. 

One must separate the Samsung Note 7 from the Samsung Galaxy S7. It is the Samsung Note 7 that has the battery problem and is being recalled and NOT the Samsung Galaxy S7. Unless I'm missing something, there is no recall or airline restrictions on the Samsung Galaxy S7.



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