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 Moderated by: bartmanaz Page:  First Page Previous Page  1  2  3  Next Page Last Page  
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Information on new alarm system company in San Carlos  Rate Topic 
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 Posted: Sat Feb 24th, 2018 03:32 pm
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ballenamar
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I have more info on Cyberco. They definitely come to your house with the police after an alarm is verified. For their full service, their fees are $40 per month. But if you pay 12 months in advance ($US480) you get two more months free.. This works out to $US34.29 a month. Horizon is $US31/month. So the monthly rates between the two companies is essentially the same. However, with cellular capability, Horizon's up front cost is $US600 and Cyberco is $US200. Now that I have verified that Cyberco will physically respond with the police when there is an alarm, I have chosen to go with Cyberco. They do have a $300 peso per month plan which does not include physical response when an alarm is triggered. Cyberco is a known and well established company in San Carlos with a long history. I choose to do business where I have confidence and where the economics are much better.

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 Posted: Sat Feb 24th, 2018 07:58 pm
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guzzi
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Ballenmar Glad you made up your mind. But Horizon is 25.00 a month with cellular capability. You are also wrong about the cost of cellular. To all people do your own math and call both places and make up your own mind. There it a lot of false Info on the boards.

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 Posted: Sat Feb 24th, 2018 08:42 pm
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ballenamar
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Guzzi: I am really confused. The Horizon guy himself gave me the quote which I wrote. I am also told that he is giving different info to different people. 




BUT, the big difference is the much larger front end cost for Horizon. 




For Cyberco, if you choose their basic monitoring service PLUS cellular, Cyberco has a front end fee of $200. With no cellular, there is no front end cost. For Cyberco,the monthly fee is $40/month. BUT, if you pay $480 for 12 months in advance you get 2 months free after the 12 month period. That comes out to be  $34.29 per month. 




Horizon has a $399 front end fee for the basic service PLUS $200 for cellular - totaling $599.  Their monthly fee is $31 per month which is a basic monthly  monitoring fee of $25 plus $6 per month  for the cellular capability. All the information that I have received from both Cyberco and Horizon came from company representatives.



Last edited on Sat Feb 24th, 2018 09:01 pm by ballenamar

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 Posted: Sat Feb 24th, 2018 09:04 pm
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guzzi
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If you have the equipment there is no as you say front end cost with either company.

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 Posted: Sat Feb 24th, 2018 09:22 pm
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nice guy
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So Cyberco must have dropped their rates - 2-3 yrs ago it was us$540 per 12 months in advance. No other options.

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 Posted: Sun Feb 25th, 2018 12:20 am
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ballenamar
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NIce Guy:


Right now it is $480 for 12 months in advance BUT you get two months free at the end of the 12 month period. So, I always figure the monthly cost on the basis of 14 months. While I have never viewed the cost of alarm systems cheap no matter who you are dealing with, I always had quality service from Cyberco. Their  regular policy was to join the police at the scene of the burglary. This guaranteed  that the police would arrive. Cyberco arrived first and was sometimes able to detain the perpetrators until the police did arrive. Then, after a Cyberco employee got attacked, they changed how they did things but did not reduce their rate. I decided to stop using Cyberco and went to a DIY system.


However, I recently contacted Cyberco to find that they had gone back to the original action procedures when an alarm went off. They call the police and go to your house immediately. So, I have decided to resume their service because response is important to me. I have known the family for a long time and I trust them !!! When hurricane Jimema hit our town, the Cyberco family inspected every one of their customer's houses and reported to each family via email. I was impressed with how much they cared.


The newcomer is a totally unfamiliar commodity.


         

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 Posted: Sun Feb 25th, 2018 12:31 am
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Ian948
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If you want an alarm company for the purposes of security of your premises Cyberco is hard to beat.

I can testify their response time is fast , this summer I had 4-5 call outs to a commercial property I am responsible for that had a variety of alerts . Each time they either beat me there or arrived at exactly same time . 

The cost I have been impressed with as very reasonable for the service ( bi lingual ) provided.

They are well established , well known , and we know they are local .

I have no issues with the principles of competition , but if you are in the market for a security service - I would strongly endorse Cyberco and recommend them.


( Trying to get used to spacing working - awesome - thanks Bart ! )

Last edited on Sun Feb 25th, 2018 12:31 am by Ian948

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 Posted: Sun Feb 25th, 2018 01:03 am
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ballenamar
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Ian:  I completely agree with you !!!!!

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 Posted: Mon Feb 11th, 2019 03:32 am
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MARIGOT
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Well, it’s been a year since this first thread on Horizon.
Is everyone who switched to their service still happy?
Any updates or new information?

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 Posted: Mon Feb 11th, 2019 02:15 pm
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guzzi
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Yes very happy. They do it right. After all he is the one that trained Kyler at Cyberco.

Last edited on Mon Feb 11th, 2019 05:08 pm by guzzi

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 Posted: Mon Feb 11th, 2019 03:52 pm
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ballenamar
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During my meeting with the Horizon owner, he did mention that he had trained Kyler and Randy. But, then he went on to heavily criticize Kyler and Randy. That really turned me off. I have great faith in the Van Kirk family. They have always given me honest service. And, yes, they did lower their prices and strengthened their service to meet their new competition.

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 Posted: Mon Feb 11th, 2019 03:58 pm
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ballenamar
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I might add that recently, a break-in took place on Manglares near my house.It was the home of a Cyberco customer. Kyler beat the cops to the house and helped facilitate an arrest when the cops did arrive. Someone tried to discredit Cyberco by spreading the falsehood that the alarm had been disabled by the robber.

Last edited on Mon Feb 11th, 2019 04:04 pm by ballenamar

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 Posted: Mon Feb 11th, 2019 08:19 pm
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Bullshipper
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Hook wrote: I CAN see the value in having visual room monitoring IF you are in the house. And there have been many break-ins where the owners are in the house, sleeping. If you could be alerted to their entrance and can scare them away, somehow, that all one can ask. A loud-as-hell alarm might work.

But if you're not there, I dont think there will be a timely enough response.

To get involved in the legal system has the risk of costing more than the security system. And the perps could have friends who remember who prosecuted their "buddy" and where they lived. Another no bueno.


Just scare them off and be done with it. Don't involve the police any more than filing the police report IF you are required to for insurance purposes.
It costs you nothing but your time to file a police complaint and give your notarized declaration to the ministerio public in a criminal case. What costs?

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 Posted: Mon Feb 11th, 2019 08:22 pm
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Bullshipper
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I would go to Stern in guaymas to see what a camera or two costs to blue tooth you videos to your home. You can buy adt and other signs on the internet to stick around the house too.

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 Posted: Mon Feb 11th, 2019 08:43 pm
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nice guy
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It cost my neighbor $50 to file a police report in Gym, and bring a translator to help.

I personally don't think the alarm signs are anything but a warning to them to shut off or cut off the alarm. And be faster in and out.

To me, the big diff between the 2 companies (and I'v had both) is that the Horizon uses Alarm.com - and their app to turn on & off the alarm from the phone makes a HUGE difference in usability, compared to the old Cyberco way of run in the door and punch in the code. If they still do that. I can turn off the alarm as I approach home in the car. And when you set the alarm with the app, it tells you if you've left something open. No comparison to the old key fob way. Plus, I get notifications on my phone, and they do also, no matter where I am, of any issues - within seconds.

I don't see much value in a camera photo or video of the guy carrying out your TV. Are the police going to walk around with a photo and look at everybody.

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 Posted: Mon Feb 11th, 2019 09:34 pm
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Bullshipper
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If he was charged to file a report, he paid a bribe he fell for, imo.

Last edited on Mon Feb 11th, 2019 09:42 pm by Bullshipper

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 Posted: Mon Feb 11th, 2019 09:48 pm
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Hook
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Nothing like accusing the cops of a bribe, while you are in the police station.

BS, everyone I know who has been required to file a police report, has had to pay around 20-50.00 US.

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 Posted: Mon Feb 11th, 2019 10:02 pm
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390pony
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You don't need to go to Guaymas to get a camera setup. I have it on my house across from Hotel Marinaterra. The company that did it is located in one of the store spaces just north of the hotel. They did a great job and I love being able to see my house when I am in Tucson.

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 Posted: Mon Feb 11th, 2019 11:35 pm
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ballenamar
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Nice Guy. Cyberco has internet capability just like Horizon. I have an app on my cell phone and can arm and disarm the system wherever I am in the world. Also, if an alarm state (breakin) takes place, my cell phone tells me. Of course, the system notifies Cyberco at the same  time.    


 Before Randy Van Kirk died, he strongly advised me to install one or more video cameras. His reasoning was that there is a strong psychological impact on the bad guys. I chose to buy an Arlo system and install it myself. It is hooked to the internet with motion detectors. I can see what is going on real time day or night from anywhere in the world when there is Internet via cell phone or otherwise. I put plenty of signs around the property. I have a neighbor behind me who has a known criminal history. One of my signs points to his property. And one of my cameras focuses on the spot when he could jump my wall, He keeps his distance from me.

Last edited on Tue Feb 12th, 2019 05:06 pm by ballenamar

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 Posted: Tue Feb 12th, 2019 12:17 am
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Bullshipper
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Hook wrote: Nothing like accusing the cops of a bribe, while you are in the police station.

BS, everyone I know who has been required to file a police report, has had to pay around 20-50.00 US.
Who is charging?
Comisario in SC or Ministerio Publico in Guaymas?
Have you paid?

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